Estimated reading time: 2 to 3 minutes
Some organisations require a Purchase Order (PO) number before they can pay an invoice.
This article explains what a PO number is, when you need one, and how payment works when purchasing an All In subscription.
What is a Purchase Order number?
A Purchase Order (PO) number is a reference created by your finance team.
It helps your organisation approve, track and reconcile spending.
Do I need a Purchase Order number?
If your organisation can pay invoices without a Purchase Order number, no additional action is required.
You only need a Purchase Order number if your organisation's finance process requires one.
If you would like the Purchase Order number to appear on your invoice, you must enter it during the subscription process before the invoice is generated.
If you are unsure, speak to your finance or procurement team.
Before you start
If your organisation uses Purchase Orders, you will need to:
- Set All In up as a supplier in your finance system.
- Create a Purchase Order for your subscription.
- Make a note of the Purchase Order to use during the All In subscription process.
How payment works
All In uses Stripe to generate invoices and process payments.
Your payment information is handled securely by Stripe. All In does not store your payment details.
When an invoice is generated, it includes:
- Bank transfer details.
- A payment reference that helps Stripe match your payment to the correct invoice.
When making payment, your finance team should use the bank details and payment reference shown on the invoice.
Information for supplier setup
Your finance team may need the following information to add us as a supplier and create a Purchase Order.
Organisation details
Trading name
Arts Council England
Customer name
The Arts Council Of England
Business address
The Hive, Floor 2
47 Lever Street
Manchester
M1 1FN
VAT registration number
239196142
Registered charity number
1036733
Finance contact
Name: Joanne Blunt
Email: subscribers@allin.zendesk.com
If your finance team requires additional documentation, please contact us and we will do our best to help.
How to provide your Purchase Order number
If you need your Purchase Order number to appear on your invoice:
- Have the Purchase Order number ready before you begin the subscription process.
- Enter the Purchase Order number during the subscription process.
- Complete the subscription process.
The Purchase Order number will then be added to your invoice automatically.
Common questions
Can I provide a Purchase Order number after I receive my invoice?
If you need the Purchase Order number to appear on the invoice, it must be entered during the subscription process before the invoice is generated. We cannot add Purchase Order Numbers to an invoice after it has been generated.
What if my organisation does not use Purchase Orders?
That's fine. If your finance process allows it, you can pay your invoice without a Purchase Order number.
What if my finance team needs additional information?
Contact the Subscriber Support team and we will provide any supporting documentation we have available.
Email: subscribers@allin.zendesk.com
What happens next?
Once you have provided your Purchase Order number:
- The Purchase Order number will appear on your invoice.
- Your finance team can match the invoice to the correct Purchase Order.
- Payment can be made using the bank details shown on the invoice.
Need help?
If you have questions about subscriptions, invoicing or Purchase Orders, contact the Subscriber Support team: