Test your ticketing integration

Estimated reading time: 1 to 2 minutes

Estimated total task time: 10 to 30 minutes

This guide explains how to test your ticketing integration to ensure that you can receive member data correctly.

Before you start receiving live member data, we recommend testing the integration with support from the All In team.

Book a call with the All In team

To complete your integration set-up:

• Book an Integration Test call with the team via Microsoft Bookings (opens in new window), or
• Email the All In Help Desk

Email: [e-mail]

How testing works

The All In team has a bank of test member profiles that can be used to verify that your integration has been set up correctly.

During testing:

1. We will share one or more test member profiles with your Organisation.
2. The test profiles will contain access provisions that have been mapped through your integration.
3. In Spektrix, find the customer record using the test member's email address.

4. Check that the correct attributes have been applied to the customer record.

What should I check during testing?

Confirm that:

• The correct customer record has been updated.
• The expected attributes have been applied.
• The attributes match the access provisions contained within the test profile.
• No unexpected attributes have been added.

What to do next

Once the integration has been tested successfully, you are ready to receive member data.

You can return to manage member data at any time if you need to update your attribute mapping.

Your next step is to view a member’s full access profile using the Member lookup feature on your All In Organisation's dashboard.

Need help?

If you need support setting up or testing your integration, contact the All In Help Desk:

Email: [e-mail]